Mortgage Lending · Vendor & Partner Information
Credit reporting vendor contacts
A contact list for the credit bureaus and reseller agencies a mortgage lender uses to pull borrower credit reports.
What it usually contains
- Company names and account or client numbers for each credit reporting agency or reseller
- Sales rep, support desk, and escalation contact names with phone numbers and email addresses
- Support hours, turnaround expectations, and after-hours or urgent-request procedures
- Services covered by each vendor, such as tri-merge reports, rescores, supplements, and verification products
- Contract dates, per-pull pricing, and billing contacts
What the assistant uses it for
Use it to find who to call when a credit pull fails, a report needs correcting, or a rapid rescore is needed before closing. It also answers which agency handles which product and what the lender pays per report.
How it is versioned
A document of this type has exactly one current version at a time. Upload a revision and it becomes the version that counts — the one before it is kept and dated, but is no longer what your assistant answers from. Nothing is ever deleted, so you can always show what this document said on a given date.
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