Document retention schedule

What it usually contains

• Record categories such as policy files, claim files, underwriting notes, and agent licensing records
• Retention periods for each category, often tied to policy expiration or claim closure
• Citations to state insurance regulations, tax rules, and privacy laws
• Approved destruction methods and who must authorize disposal
• Legal hold rules that suspend destruction during litigation or examination

What the assistant uses it for

Use it to answer how long a particular record must be kept, when it can be destroyed, and which rule sets the period. It also shows who approves disposal and what happens to retention during a lawsuit or regulatory exam.

How it is versioned

A document of this type has exactly one current version at a time. Upload a revision and it becomes the version that counts — the one before it is kept and dated, but is no longer what your assistant answers from. Nothing is ever deleted, so you can always show what this document said on a given date.