Hospitality & Restaurant · Training & HR
Host training guides
A training manual for restaurant hosts covering greeting guests, managing the waitlist, seating, and phone reservations.
What it usually contains
- Greeting scripts and phone-answering etiquette
- Seating charts, table numbers, and section rotation rules
- Waitlist and quote-time procedures for busy periods
- Reservation booking, confirmation, and no-show handling
- Dress code, shift opening and closing duties
What the assistant uses it for
Use it to answer how a new host should greet and seat guests, quote wait times, rotate tables between servers, or take a reservation over the phone. Also useful for what hosts are responsible for at the start and end of a shift.
How it is versioned
A document of this type has exactly one current version at a time. Upload a revision and it becomes the version that counts — the one before it is kept and dated, but is no longer what your assistant answers from. Nothing is ever deleted, so you can always show what this document said on a given date.
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